It’s critical for any business that their customers be able to contact them easily, whether that be through the phone, email, or another medium. This video discusses how business digital phone system installers help businesses stay in touch with their customers through VoIP services. To deploy both VoIP and multimedia communication, a system needs SIP (Session Initiation Protocol) compliance.
One of the ways business digital phone system installers help businesses stay up to date is by providing SIP support. The addition of SIP enables file sharing, video conferencing, instant messaging, and other multimedia sessions.
In addition, a feature called SIP trunking allows businesses to connect to regular phone networks and not just VoIP setups. Business digital phone system installers also provide third-party peripherals that help boost productivity. Examples include APIs for accessing voicemail by email, interactive voice recognition (IVR) for automating telephone transactions via speech or touch-tone and call accounting platforms for managing telecom usage and expenses. They also stay up to date by providing clients with the latest firmware, which keeps their equipment under warranty for longer. Both SIPand VoIP are vital tools in today’s workplace.